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How to change Your Password In Office 365.

How to to change your password in Office 365:

Follow the steps below to change your work or school account password in Office 365. If you have forgotten your password and want to reset it, follow the steps here.

  1. Sign in to Office 365 with your work or school account.
  2. Go to Settings > Office 365 settings > Password > Change Password.
  3. Type your old password, and then type a new password and confirm it.
  4. Click Save.

How to reset your password:

1. On the any work or school account sign-in page, click on "can't access your account?"

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2. On the "who are you?" page, enter your work or school account ID (Athens State email address) and prove you aren't a robot by passing the CAPTCHA challenge.

To recover your account, begin by entering your user ID (Athens State email address) and the characters in the challenge.

3. Click the "Next" button.

4. Choose and option to reset your password. Depending on how your admin has configured the system, you might see one or more of the following choices:

Email my alternate email - sends an email with a 6 digit code to either your alternate email or authentication email (you choose).

Text my mobile phone - Texts your phone with a 6 digit code to either your mobile phone or authentication email (you choose).

Call my mobile phone - calls your mobile phone or authentication phone (you choose) - press the #key to verify the call.

Call my office phone - calls your office phone - press the #key to verify the call.

Answer my security questions - displays your pre-registered security questions for you to answer.

 Get back into your account by chooseing the contact method that Office 365 should use for verification.

Verification Step 1:

Please choose the contact method we should use for verification:

5. We'll use the "text my mobile phone" option as an example. If you are using a phone based option you'll need to verity your phone number before we'll send a text. Enter your full phone number and then click Next to verify it's correct and send a text.

6. When you receive the text, make sure you use the verification code in the message body, not the number the code was sent from. It might take a few minutes to get the text, so grab a coffee!

 7. Now, enter the code you just received on your phone into the input box on the page.

Please choose the contact method we should use for verification:

8. On the "choose a new password" screen, select a new password and confirm your choice, then click Finish.

9. Once you see the success page, you are good to go! You can now sign in with your new password.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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